FREE DELIVERY ON UK ORDERS OVER £60.00 *except on Interior Design & Construction Products
Returns and Exchanges
What is the Portuguese Treasures return/exchange policy?
Damaged items
Where possible items will be repaired or replaced for the same product in the same size and colours, subject to availability. If it cannot be repaired or replaced a full refund will be given. Any items that are deemed subject to fair wear and tear will not be accepted as faulty.
If the damaged item is due to a factory fault, we will repair/ replace the item in the same size and style (subject to availability) at no cost to you.
How do I return or exchange?
Portuguese Treasures Ltd
West Barn Business Park, unit 11
Wimborne Road
Blandford Forum
Dorset, DT11 9HN
United Kingdom
2. Notation of your request for exchange
Your refund/replacement will only be issued after the item is returned and processed, please allow 48 hours for your refund to be processed.
We strongly recommend that you obtain a postal receipt for returned items.